Local door-to-door express courier (South Africa or international)
Framed or unframed prints will be shipped once payment has been processed and the print quality standards have been checked. The package is then despatched by courier to the address provided. Track your package online once we have alerted you it has been dispatched.
Unframed print package sizes: 50 x 10 x 10 cm and under 1kg weight
Framed print package sizes: 36 x 48 x 6 cm and under 1kg weight
Special Requests for print sizes or substrate
We can accommodate Special Requests for alternate-size prints or substrates. Send your request inquiry to sales@ijusigraphics.com with details of your requirements (size, printed on paper, canvas, glass, aluminum etc.) and we’ll do our best to help deliver! We will investigate your request and respond with technical specifics, a costing, timeframe, and shipping details.
For queries or more information email sales@ijusigraphics.com
Damage or defects in production or transit
We only replace items if they are defective or damaged. However, in the unlikely event of prints being damaged in transit, ijusigraphics will replace your order at the shippers’ cost. We will negotiate and manage the process with our supplier on your behalf. Our supply chain partners ship large volumes globally with great success, so the potential for damage in transit is minimal. Please note we will only replace ‘like-for-like’ items. You may not select an alternate print in the event of a return.
Refunds or Returns
Refunds & Returns Policy (South Africa). We comply with the Electronic Communications and Transactions Act (ECTA) and the Consumer Protection Act (CPA).
- 7-Day Cooling-Off (Online Purchases).You may cancel your order within 7 days of receiving the artwork, for any reason. The artwork must be returned in its original condition and packaging. You are responsible for return shipping costs. We will issue a full refund within 30 days.
- 6-Month Quality Guarantee. All artworks include a 6-month warranty under the CPA.
If your artwork is: Damaged, defective, or faulty → you may request a repair, replacement, or full refund. Not as described → you may return it within 10 business days. We will cover all return and collection costs for defective items.
- Exceptions (No Change-of-Mind Returns). The 7-day cooling-off period does not apply to: Commissioned or personalised artworks. Online auction purchases.
- Returns Process. To request a return, contact us at sales@ijusigraphics.com with your order details. ijusigraphics will then inspect the returned item before a refund or replacement is processed.
For any issues relating to the above, send us an email at sales@ijusigraphics.com
For further legal and compliance information please see our Terms & Conditions section in the main menu.
Ijusigraphics Copyright
Copyright over all the work such as but not limited to conceptual work, designs, drawings, and the like including photographic and publishing rights will remain the property of Mister Walker and any provision to the contrary in terms of the Copyright Act No.63 of 1965 or any other legislation is hereby specifically excluded
Ijusi is a registered Trade Mark Registration Nos. 2018/19617-9 ijusi in classes 9, 16 & 41 in the name of Mister Walker Pty Ltd